Working from home was once considered a privilege. However, the forced shift to telecommuting in 2020 was a big surprise for business leaders, many of whom realized that productivity did not drop, contrary to what was expected. Most employees were as productive as they were in the office.
Employees have proven that they can work collectively and autonomously – 74% say it is better to work from home for post-pandemic mental health.
Many employers recognize that improving mental health and hybrid work leads to better employee engagement, with 55% of employees liking working from home more than working in the office. Some form of flexible work seems to be the best choice for employers today, and Upwork estimates that by 2025, about 36.2 million US workers will work remotely.
A number that was unthinkable 2 years ago. This transformation would be impossible without technology. Friction-free work experience is essential for employees to be most productive. Whether in the office or at home, we all take technology that works seamlessly for granted.
Most people do not think about technology twice until the problem arises. In that case, it is certainly inconvenient, but the decrease in productivity of employees costs money to organizations. Therefore it is essential to check all aspects of IT support properly.
By its very nature, hybrid workspaces require greater risk awareness and control over data, devices, and processes for organizations to continue operating. It is not just devices. It is also about recognizing risks as technology practices change.
Here are 2 areas that companies can focus on to operate safely and drive technological change.
Paying Attention to Security
According to the 2021 Global Risks Report, cybersecurity failure is one of the organizations’ most significant risks today. The rate of cyberattacks will increase significantly in 2021. Cybercriminals could become bold and cause massive disruption, as seen in breaches at SolarWinds, Oldsmar water treatment plants, and Colonial Pipelines.
Many organizations are aware of this increased risk. They are proactive in enhancing employee cybersecurity training while ensuring that comprehensive endpoint security tools and rigorous protocols are in place. The additional layer of encryption and multi-factor authentication is an essential feature to keep out malicious users, but do not forget internal security.
Get the Latest Information
Tech is advancing rapidly. Even today’s typical PC desktops are moving to browser-based solutions with continuous automatic updates. Things are much different than they were five years ago.
Technicians need an intelligent solution that provides real-time notification of device update status. This allows you to dig deeper into the problems faster, track potential causes back to recent updates, and avoid business downtime and lost revenue. From support solutions that provide automated alerts to detailed reports, there are many ways technicians can better understand an organization’s IT resources.
Even simple initiatives can increase visibility, such as installing all the Find My Device apps on your company’s tablet or laptop to notify your technician of your location if it is lost or stolen in the field.
Finding the right balance, equipment, and work ethics to conduct a hybrid work model is necessary. We have listed some tips to help you start with a successful hybrid working structure.